ROLE

Design Strategist

DELIVERABLES

User Research, Elevator Pitch, Statistics, Data Analysis

TIMELINE

March - May 2021

SKILLS

Design Stratergy, Service Design, Design for Impact

Citi

Infosys Finacle

IMPACT

🫠 Research & Analysis

Conducted surveys and interviews with new hires, revealing that 75% felt unprepared in their roles due to inadequate onboarding.

🤩 Presentation & Impact

Successfully presented the revamped onboarding strategy to higher management, receiving 90% positive feedback on its alignment with company culture and operational goals.

🤩 Long Term Metrics

Projected to improve overall employee satisfaction by 20% in the 1st year post-implementation.

© 2024 by Kasturi Koli. All rights reserved.

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RISDx Agency

Remodelling New Employee Hiring & Onboarding For WONGDOODY

During my 3-month RISDx Agency Training at WONGDOODY. I worked with a team of three design strategist in revamping the onboarding process for WONGDOODY. We conducted extensive research into employee needs and feedback, identifying key areas for improvement in the onboarding experience. By analyzing onboarding pain points, we developed a more streamlined and engaging process that aligns with WONGDOODY's company culture and operational goals.

The revamped onboarding strategy was presented to higher-ups and is now under consideration for implementation in the company’s new hiring process. Our redesign aimed to improve new employee retention, reduce onboarding time, and ensure a more seamless transition for hires into their roles. While project details remain under NDA, I am happy to provide information upon request.